Black Book of Outsourcing

The Black Book of Outsourcing is an independent and unbiased report conducted by the consulting firm Brown-Wilson Group that evaluates leading outsourcing service providers on 18 key performance areas of operational excellence based on client experience. For three consecutive years, Odyssey ranked No. 1 as the provider of preference in the PEO/ASO Outsourcing category as a result of its 20 years of industry experience and more than 100 dedicated employees committed to deliver excellence in Human Resources Administrative Solutions. Odyssey’s client experience is the direct result of:

More than 100 Certified Human Resource Professionals
Odyssey’s integrated approach to HR Outsourcing • Best in class client service and support
Reliability, Integrity and Excellence: Odyssey’s core principles that guide actions.

Odyssey OneSource was also ranked among the top 10 enterprise Human Resources Outsourcing (HRO) providers serving middle-market employers for two years. Odyssey OneSource has consistently ranked No. 1 in 11 out of 18 of these key performance areas and works hard to continuously improve and excel the level of services provided.

In 2009, Odyssey ranked No. 9 among the top tier HRO vendors listed in the rankings- a step forward from 2008’s survey. Odyssey’s highest recognition was shown in the Innovation individual criteria and is head to head with renowned competition in the industry.

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